Privacy Policy for Sentienta LLC

Last Updated: July 28, 2026

At Sentienta LLC ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or engage with us in any other way.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Identifiable Information (PII): Name, email address, phone number, postal address, and other contact details when you voluntarily provide it (e.g., when registering for an account, subscribing to newsletters, or contacting us).
• Automatically Collected Information: IP address, browser type, device information, operating system, and browsing behavior on our website, collected through cookies, tracking technologies, and log files.
• Payment Information: Payment card details, billing address, and transaction details when you purchase a product or service from us.
• Location Data: When accessing our services from a mobile device, we may collect precise geolocation data if you allow us to.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To Provide Services: To process transactions, provide customer support, and fulfill any other requests you make.
• Marketing: To send promotional messages, updates, and offers. You can opt out of these communications at any time.
• Improvement of Services: To analyze website usage, improve our products and services, and develop new features.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. How We Share Your Information

We may share your personal information in the following situations:

• Third-Party Service Providers: We may share your information with vendors, contractors, or partners who help us provide our services (e.g., payment processors, marketing services, IT support).
• Legal Requirements: We may disclose your information to comply with legal obligations or respond to lawful requests from public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.

4. Google Workspace API Data

Sentienta allows users to optionally connect Google services through OAuth. A Google connection is associated with the Sentienta account that initiates the connection. Users choose the Google account to authorize and may separately control which Sentienta agents are permitted to use each connected service.

Google data we access

• Google account identity: Basic account identifiers, including the connected Google account email address, so we can identify and display the account the user authorized.
• Google Calendar: Calendar event information needed to find, display, create, update, or delete events at the user's direction.
• Google Drive: File and folder names, metadata, content, images, and sharing information needed to search, display, create, or delete Drive content at the user's direction.
• Gmail: Email messages, message content, supported attachments, and related metadata needed to find, read, or summarize email requested by the user, and the ability to send messages requested and approved by the user.
• OAuth credentials: Access and refresh tokens needed to maintain the connection the user authorized.

How we use Google data

We use Google user data only to provide prominent, user-facing Sentienta productivity features requested by the user. Connected Google services are optional. An agent must be granted permission to use a connected service, and consequential actions such as creating events, sending email, or changing files are subject to user direction and applicable approval controls.

To fulfill a user's request, relevant Google data may be processed by the AI service configured for the authorized Sentienta agent and by service providers acting on our behalf. Such processing is limited to providing and securing the requested Sentienta functionality. Google user data is not sold, used for advertising, used for independent surveillance or monitoring, or used to train or improve generalized artificial intelligence or machine-learning models.

Storage, retention, and disclosure

OAuth credentials and connected-service records are stored in controlled cloud systems and protected using technical and organizational safeguards. Google data returned in response to a user's request may appear in and be retained as part of that user's Sentienta workroom history or other user-visible content. We retain Google data only for as long as needed to provide the requested service, maintain the user's account and content, meet security requirements, or comply with applicable law.

We do not permit personnel to access Google user data except when the user has provided permission for support, when access is necessary to investigate security or abuse, when required by law, or when otherwise permitted by the Google API Services User Data Policy. We do not transfer Google user data except to provide or secure user-facing Sentienta features, with user consent, through service providers operating under appropriate confidentiality and security obligations, as part of a legally permitted business transfer, or as required by law.

User control and deletion

Users may disconnect a Google service through Sentienta Connected Services, remove Sentienta's access through their Google Account permissions, or request deletion by contacting us. Disconnecting a service removes the active Sentienta connection and prevents further access through that connection. Users may also request deletion of associated Sentienta account data, subject to legal, security, and legitimate retention requirements.

Google API Services User Data Policy

Sentienta's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you visit our website. Cookies help us understand how you interact with our website and enhance your browsing experience.

You may choose to block or disable cookies in your browser settings. However, disabling cookies may affect the functionality of the website.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

8. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Access: The right to request access to the personal data we hold about you.
• Rectification: The right to request corrections to inaccurate or incomplete data.
• Deletion: The right to request the deletion of your personal data under certain circumstances.
• Objection: The right to object to the processing of your data in certain situations.
• Portability: The right to receive a copy of your data in a machine-readable format.
• Withdraw Consent: If we process your data based on consent, you can withdraw that consent at any time.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date at the top will reflect when those changes were made. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

Sentienta LLC
19 Pleasant St, North Kingstown, RI 02852
Email: info@sentienta.ai
Phone: (206) 419-9613