Privacy Policy for Sentienta LLC

Last Updated: 9/20/2024

At Sentienta LLC ("we," "us," or "our"), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or engage with us in any other way.

1. Information We Collect

We may collect and process the following types of personal information:

• Personal Identifiable Information (PII): Name, email address, phone number, postal address, and other contact details when you voluntarily provide it (e.g., when registering for an account, subscribing to newsletters, or contacting us).
• Automatically Collected Information: IP address, browser type, device information, operating system, and browsing behavior on our website, collected through cookies, tracking technologies, and log files.
• Payment Information: Payment card details, billing address, and transaction details when you purchase a product or service from us.
• Location Data: When accessing our services from a mobile device, we may collect precise geolocation data if you allow us to.

2. How We Use Your Information

We may use your personal information for the following purposes:

• To Provide Services: To process transactions, provide customer support, and fulfill any other requests you make.
• Marketing: To send promotional messages, updates, and offers. You can opt out of these communications at any time.
• Improvement of Services: To analyze website usage, improve our products and services, and develop new features.
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. How We Share Your Information

We may share your personal information in the following situations:

• Third-Party Service Providers: We may share your information with vendors, contractors, or partners who help us provide our services (e.g., payment processors, marketing services, IT support).
• Legal Requirements: We may disclose your information to comply with legal obligations or respond to lawful requests from public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal data may be transferred.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you visit our website. Cookies help us understand how you interact with our website and enhance your browsing experience.

You may choose to block or disable cookies in your browser settings. However, disabling cookies may affect the functionality of the website.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your information.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

7. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• Access: The right to request access to the personal data we hold about you.
• Rectification: The right to request corrections to inaccurate or incomplete data.
• Deletion: The right to request the deletion of your personal data under certain circumstances.
• Objection: The right to object to the processing of your data in certain situations.
• Portability: The right to receive a copy of your data in a machine-readable format.
• Withdraw Consent: If we process your data based on consent, you can withdraw that consent at any time.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date at the top will reflect when those changes were made. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

Sentienta LLC
19 Pleasant St, North Kingstown, RI 02852
Email: info@sentienta.ai
Phone: (206) 419-9613